FUNNY MOMENTS @ WORK

Part of my job is liaising with other airlines regarding flight bookings. Not boring a job, it’s somehow a bit challenging; from the clients, to my colleagues and to the overly exaggerated daily quota. Although, most of the time frustrating, irritating, confusing but sometimes, really amusing. Don’t get me wrong. I like my job and I enjoy what I do. So let me share these funny experiences I had at work, which usually happens almost everyday.

SCENE 1

Ring… ring… ring…

Colleague: Hi! Good afternoon. Yes, I wanted to check what happened to the flight under this booking reference. It’s 23TXFG1.

Airline’s Agent: Ah Ohkhey sir, whone moment please. Let me repheat tat booking reference number it’s, number 2… 3… T for tiger… X for excellence… F for father… G for golf and number 1

**** like you can really say X for extra. Duh! Hehehe

SCENE 2

Ring… ring… ring…

Me: Good Morning. Hi! I’m Ramon and I want to check on this reference number. Its number 4… A for Alpha… B for Bravo… C for Charlie… K for Kilo… number 3 and E for Echo.

Airline’s Agent: I see… Ohkhey let me repheat tat one sir… Its number 4… A for Alpha… B for Baby… C for Charlie… K for cake… number 3 and E for England.

**** yeah, I suppose the K for cake comes with K for candles on top. Hahaha

SCENE 3

Ring… ring… ring…

Me: Good Afternoon. This is Ramon and I want to check on this booking blah… blah… blah…

Airline’s Agent: Sir, can I have the passengers’ name please.

Me: Yes, the passengers’ name is Ms Renegado, Lourdeliza. Can you check what happened to her flight? Why was it cancelled?

Airline’s Agent: Thank you. Ohkhey let me check tat whone. Can I put you on hold fhor ah mhomhent?

Me: Ok, no problem. Thanks.

(after almost 10 minutes on-hold)

Airline’s Agent: Thank you for waiting Ms Renegado, Lourdeliza. I check and…

(I interrupted)

Me: Oh, I’m not Ms Renegado, Lourdeliza. I’m not the passenger. Like I said I’m Ramon from blah… blah… blah…

Airline’s Agent: Oh I see. So how can I help you sir?

Me: Huh?!@#*%$*$^

**** I can’t help but giggled and explained again to her.

I can’t really say I have the ideal job. But hey! It pays may house rent, stack food in my refrigerator and provides fund for my guilty pleasures, so I’m cool with it.

***** To the stressed agents at my work place.